Returns and Refunds Policy

Shop with assurance and confidence knowing you can return an item within 7 days of purchase. All return windows are valid from the date on which your order arrives with you. The jewellery must be in original condition and shipped within 7 days of delivery date.

If you decide the item is not for you and it is unworn and in original condition, we offer a 7-day 100% money back guarantee. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Please contact us to arrange a return or exchange agathe.jewellery@gmail.com

You can exchange an item within 15 days of purchase, the jewellery must be in original condition and shipped within 15 days (date on which your order arrives with you). You will be offered an exchange equal to the value of your order. There may be additional charges for postage on the new item. Sale and custom items are not exchangeable or refundable.

If your order arrives damaged or faulty, you have up to 7 days to return it for a full cash refund or an exchange.